{"id":4536,"date":"2025-08-16T15:47:16","date_gmt":"2025-08-16T15:47:16","guid":{"rendered":"https:\/\/modextrem.com\/refund-and-return-policy\/"},"modified":"2026-03-13T20:41:16","modified_gmt":"2026-03-13T20:41:16","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/modextrem.com\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4536\" class=\"elementor elementor-4536 elementor-34\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795a0bc3 e-flex e-con-boxed wpr-particle-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"795a0bc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4e882 elementor-widget elementor-widget-heading\" data-id=\"7c4e882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation and Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7188e33 elementor-widget elementor-widget-text-editor\" data-id=\"7188e33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"228\" data-end=\"364\">This policy applies to paragliding flight services purchased through the <strong data-start=\"241\" data-end=\"282\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Mod Extrem<\/span><\/span><\/strong> website.<\/p>\n<p data-start=\"366\" data-end=\"468\">All users who make a purchase through our website are deemed to have accepted the following terms.<\/p>\n<hr data-start=\"470\" data-end=\"473\">\n<h2 data-section-id=\"1vdkykn\" data-start=\"475\" data-end=\"511\">1. Booking and Flight Scheduling<\/h2>\n<p data-start=\"513\" data-end=\"606\">Flight tickets purchased through our website are scheduled using a reservation system.<\/p>\n<p data-start=\"608\" data-end=\"704\">The flight day and time are determined considering customer availability and weather conditions.<\/p>\n<p data-start=\"706\" data-end=\"784\">Customers must contact us for booking procedures.<\/p>\n<hr data-start=\"786\" data-end=\"789\">\n<h2 data-section-id=\"99miun\" data-start=\"791\" data-end=\"827\">2. Cancellation Due to Weather Conditions<\/h2>\n<p data-start=\"829\" data-end=\"903\">Paragliding flights are an activity entirely <strong data-start=\"861\" data-end=\"903\">dependent on weather conditions.<\/strong><\/p>\n<p data-start=\"905\" data-end=\"956\">Flights may not be possible in the following situations:<\/p>\n<ul data-start=\"958\" data-end=\"1061\">\n<li data-section-id=\"eaix6f\" data-start=\"958\" data-end=\"995\">\n<p data-start=\"960\" data-end=\"995\">unsuitable wind conditions for flying<\/p>\n<\/li>\n<li data-section-id=\"1fc717m\" data-start=\"996\" data-end=\"1012\">\n<p data-start=\"998\" data-end=\"1012\">rainy weather<\/p>\n<\/li>\n<li data-section-id=\"1oih3r9\" data-start=\"1013\" data-end=\"1061\">\n<p data-start=\"1015\" data-end=\"1061\">meteorological conditions preventing safe flight<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1063\" data-end=\"1077\">In these situations:<\/p>\n<ul data-start=\"1079\" data-end=\"1172\">\n<li data-section-id=\"29jvok\" data-start=\"1079\" data-end=\"1122\">\n<p data-start=\"1081\" data-end=\"1122\">the flight <strong data-start=\"1086\" data-end=\"1120\">may be postponed to another date<\/strong><\/p>\n<\/li>\n<li data-section-id=\"75dtdk\" data-start=\"1123\" data-end=\"1172\">\n<p data-start=\"1125\" data-end=\"1172\">the customer may <strong data-start=\"1141\" data-end=\"1172\">request a refund<\/strong> if desired<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1174\" data-end=\"1177\">\n<h2 data-section-id=\"r763rl\" data-start=\"1179\" data-end=\"1209\">3. Cancellation by Customer<\/h2>\n<p data-start=\"1211\" data-end=\"1283\">Cancellation requests made by the customer are subject to the following conditions:<\/p>\n<ul data-start=\"1285\" data-end=\"1462\">\n<li data-section-id=\"14nfo06\" data-start=\"1285\" data-end=\"1379\">\n<p data-start=\"1287\" data-end=\"1379\">Refunds may be issued for cancellations made <strong data-start=\"1310\" data-end=\"1332\">at least 24 hours before<\/strong> the reservation date.<\/p>\n<\/li>\n<li data-section-id=\"ok219x\" data-start=\"1380\" data-end=\"1462\">\n<p data-start=\"1382\" data-end=\"1462\">Refunds may not be issued for <strong data-start=\"1395\" data-end=\"1441\">cancellations made less than 24 hours before<\/strong> the flight time.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1464\" data-end=\"1520\">Refund requests are evaluated by site management.<\/p>\n<hr data-start=\"1522\" data-end=\"1525\">\n<h2 data-section-id=\"1vm2cu8\" data-start=\"1527\" data-end=\"1556\">4. Reservation Change<\/h2>\n<p data-start=\"1558\" data-end=\"1631\">Customers can change their reservation dates based on availability.<\/p>\n<p data-start=\"1633\" data-end=\"1737\">For reservation changes, customers must contact us before the flight date.<\/p>\n<hr data-start=\"1739\" data-end=\"1742\">\n<h2 data-section-id=\"7im724\" data-start=\"1744\" data-end=\"1761\">5. Refund Process<\/h2>\n<p data-start=\"1763\" data-end=\"1794\">Once the refund is approved, the payment will be refunded via the relevant payment method if it was made through:<\/p>\n<ul data-start=\"1796\" data-end=\"1850\">\n<li data-section-id=\"1vb7xwk\" data-start=\"1796\" data-end=\"1811\">\n<p data-start=\"1798\" data-end=\"1811\">credit card<\/p>\n<\/li>\n<li data-section-id=\"1ea0b5e\" data-start=\"1812\" data-end=\"1827\">\n<p data-start=\"1814\" data-end=\"1827\">debit card<\/p>\n<\/li>\n<li data-section-id=\"1ahsp9g\" data-start=\"1828\" data-end=\"1850\">\n<p data-start=\"1830\" data-end=\"1850\">online payment system<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1852\" data-end=\"1918\">online payment system<\/p>\n<p data-start=\"1920\" data-end=\"2006\">Depending on the bank, refund transactions may reflect in the account within <strong data-start=\"1956\" data-end=\"1974\">3 \u2013 10 business days<\/strong>.<\/p>\n<hr data-start=\"2008\" data-end=\"2011\">\n<h2 data-section-id=\"6y07un\" data-start=\"2013\" data-end=\"2047\">6. Refunds for Used Services<\/h2>\n<p data-start=\"2049\" data-end=\"2116\">No refunds can be made after flight services have been rendered.<\/p>\n<hr data-start=\"2118\" data-end=\"2121\">\n<h2 data-section-id=\"aa7fqb\" data-start=\"2123\" data-end=\"2137\">7. Contact<\/h2>\n<p data-start=\"2139\" data-end=\"2221\">You can contact us for requests regarding cancellation and refund procedures.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellation and Refund Policy This policy applies to paragliding flight services purchased through the Mod Extrem website. All users who make a purchase through our website are deemed to have accepted the following terms. 1. Booking and Flight Scheduling Flight tickets purchased through our website are scheduled using a reservation system. The flight day and time are determined considering customer availability and weather conditions. Customers must contact us for booking procedures. 2. Cancellation Due to Weather Conditions Paragliding flights are an activity entirely dependent on weather conditions. Flights may not be possible in the following situations: unsuitable wind conditions for flying rainy weather meteorological conditions preventing safe flight In these situations: the flight may be postponed to another date the customer may request a refund if desired 3. Cancellation by Customer Cancellation requests made by the customer are subject to the following conditions: Refunds may be issued for cancellations made at least 24 hours before the reservation date. Refunds may not be issued for cancellations made less than 24 hours before the flight time. Refund requests are evaluated by site management. 4. Reservation Change Customers can change their reservation dates based on availability. For reservation changes, customers must contact us before the flight date. 5. Refund Process Once the refund is approved, the payment will be refunded via the relevant payment method if it was made through: credit card debit card online payment system online payment system Depending on the bank, refund transactions may reflect in the account within 3 \u2013 10 business days. 6. Refunds for Used Services No refunds can be made after flight services have been rendered. 7. Contact You can contact us for requests regarding cancellation and refund procedures.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4536","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/pages\/4536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/comments?post=4536"}],"version-history":[{"count":2,"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/pages\/4536\/revisions"}],"predecessor-version":[{"id":9303,"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/pages\/4536\/revisions\/9303"}],"wp:attachment":[{"href":"https:\/\/modextrem.com\/en\/wp-json\/wp\/v2\/media?parent=4536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}